It is the customer's responsibility to check
each shipment as soon as possible to determine that the order has been properly
It is the responsibility of the purchaser to
immediately report any damage or claims to the delivery firm. The seller should
also be notified if such damage occurs. Do not return any merchandise to Reitan
Neuropsychology Laboratories without prior approval.
All claims are deemed waived unless made in writing
to the seller within 5 days of receipt of merchandise. No returns will be
accepted after 30 days of purchase
date. A restocking fee of 15% will be applied to all returned items.